Latest Media Coverage | Thrive is making news as we continue to grow

Beyond the Breach: The Ongoing Impact of the Change Healthcare Attack

Megan Carnes — Thu, 10 Apr 2025 15:36:38 +0000

Thousands of healthcare providers across the country rely on Change Healthcare’s solutions and services, including the exchange of healthcare data and financial transactions between healthcare providers, insurers, and patients. The fallout from the attack led to months of outages for these organizations, and healthcare providers had to turn away patients and cancel appointments until they could recoup their systems. Eventually, United Health Group, the parent company of Change Healthcare, was forced to pay the attackers a $22 million ransom to prevent patient data from leaking.

The Change Healthcare data breach demonstrated how much an indirect attack can impact an organization and the critical need for having the right cybersecurity protocols in place. Organizations both in and outside of healthcare rely on third-party vendors, opening new vulnerabilities that could have an immense impact on operations if not addressed. Luckily, every company can learn from the Change Healthcare attack and use those lessons to build more substantial and secure operations.

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AI Is Changing The Managed Services Game

Megan Carnes — Mon, 07 Apr 2025 15:14:43 +0000

Thrive, an MSP based in Foxborough, Mass., is harnessing AI to transform how managed services handle routine tasks by streamlining operations, detecting issues before they arise and allowing technicians to focus on critical problems rather than getting bogged down by routine maintenance, said CEO Bill McLaughlin. This results in a smoother, quicker customer experience, which leads to higher satisfaction and efficiency, he said.

But those benefits only come through thoughtful implementation, he said.

“You need the right team in place to roll it out and, like any technology, it needs constant attention,” McLaughlin told CRN. “AI runs on data, so organizations need to ensure that the data is clean, secure and maintained.”

While AI has the potential to significantly enhance managed services, success hinges on careful planning, expert implementation and rigorous data hygiene, McLaughlin said.

“There needs to be proper quality control and security around the data you’re working with,” he said. “It’s not just about flipping a switch and turning it on. If not properly vetted, AI could introduce more problems than it solves.”

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30 Notable IT Executive Moves: February 2025

Megan Carnes — Mon, 10 Mar 2025 16:50:05 +0000

Jodie Stewart

In February, Jodie Stewart became vice president of sales training and development at Thrive.

Stewart joined the Foxborough, Mass.-based company–a member of CRN’s 2025 MSP 500–after about three years with Polen Capital, according to her LinkedIn account. She left Polen as head of learning and development.

Her resume includes about two years with Arch Insurance Group, leaving in 2021 as senior manager of learning and development.

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Boosting Cyber Resilience Year-Round

Megan Carnes — Wed, 05 Mar 2025 19:17:20 +0000

With the start of a new year comes a renewed focus on strategic planning, giving facility executives the opportunity to evaluate their goals and what needs to be done to reach them. In 2025, no strategic business plan is going to be complete without taking cybersecurity into account

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Think Your Cyber Insurance Has You Covered? Think Again.

Megan Carnes — Thu, 20 Feb 2025 17:29:10 +0000

Cybercrime is becoming an increasingly serious threat, with incidents like phishing schemes and data breaches rising at an unprecedented rate. From large enterprises to small businesses, everyone is at risk of suffering losses, but the latter might never financially recover from them.

With reports projecting the total cost of online criminal acts soaring to $24 trillion by 2027, up from $12 trillion in 2023, companies must take steps to protect themselves from these attacks in the same way they would from a fire or a tornado.

But, how? Insurance.

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The Biggest Cybersecurity Threats to Watch Out For in 2025

Megan Carnes — Tue, 18 Feb 2025 16:52:15 +0000

In the last year, we’ve seen threats become more elaborate and tactical as they leverage the latest technologies. In 2024, data breaches reached the second highest level on record, with 3,158 compromises on the year exposing the data of more than 1.3 billion people worldwide. This includes major breaches targeting the likes of AT&T exposing the information of more than 100 million people, and CrowdStrike leading to a global IT outage. With AI on the rise, we can only expect the severity and volume of these attacks to continue to increase.

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Why 2025 Could Be The Most Disruptive Year For CEOs In Decades

Megan Carnes — Sun, 19 Jan 2025 15:06:09 +0000

For Thrive, which has acquired over 20 companies, the focus on cultural and operational alignment has been key to its success, with interest rates being only a part of the equation.

“We’ve learned that M&A is fundamentally about creating value by integrating businesses in a way that enhances the whole,” Rob notes. “Our approach is proactive. We map out cultural and operational changes before we even approach the deal table. If the acquired company doesn’t share our vision, the deal won’t work, no matter the interest rate.”

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Educate, Prepare, & Mitigate: The Keys to Unlocking Cyber Resilience

Megan Carnes — Fri, 17 Jan 2025 18:35:17 +0000

The best way to mitigate threats is to ensure that the company’s greatest asset – its employees – are on the lookout for suspicious activity and can easily identify things like phishing emails. However, time and again, it’s been proven that people are susceptible to having their natural inclinations and biases exploited – which is why investing in employee training is absolutely essential to mitigate cyberattacks.

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Thrive Receives Strategic Investment from Berkshire Partners and Court Square Capital Partners

Megan Carnes — Tue, 14 Jan 2025 18:39:28 +0000

Headquartered in Foxborough, Massachusetts, Thrive is an IT managed services provider (“MSP”) and managed security services provider (“MSSP”) that offers outsourced IT and cybersecurity services to mid-market, small enterprise, and sophisticated SMB clientele across a number of industries including financial services, healthcare, professional services, and government. With 15 acquisitions since 2020, Thrive has grown into one of the leading global technology outsourcing firms and in 2024 was again named to CRN’s Managed Service Provider 500 list, which recognizes the top technology providers and consultants in the MSP space.

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How to Increase Your Cyber Resilience – and Customer Trust

Megan Carnes — Mon, 23 Dec 2024 18:32:58 +0000

Cybersecurity incidents do not always have these dire consequences, but they can erode customer confidence in an organization’s ability to serve them and protect their sensitive information. Organizations across industries must ensure they take the proper steps to prepare, mitigate and quickly recover from a cyberattack as it is no longer a matter of if one will happen – but a matter of when.

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